Henrico Sheriff Inmate records are maintained by the Henrico County Sheriff’s Office to provide public access to daily booking logs, detainee information, and jail services. These records show names, booking numbers, dates of birth, intake times, and basic charge details. Virginia law requires that all individuals remain presumed innocent until proven guilty in court. Arrest records only confirm custody, not conviction. Final case outcomes must be verified through the Henrico Circuit Court Clerk or the prosecuting agency. The Sheriff’s Office does not release sentencing details, plea agreements, or trial results. Online inmate rosters include photos and housing locations but do not reflect legal status changes. For accurate case dispositions, contact the court directly.
How to Search for a Henrico Sheriff Inmate
To locate a person in Henrico County custody, use the official online inmate search tool. Enter the full legal name or booking number. Results display current housing block, visitation schedule, and mugshot if available. The system updates daily with new bookings and releases. Searches may also reveal projected release dates and assigned facility—either Jail West or Jail East. Note that transferred inmates may appear under different jurisdictions. Always verify results by calling the Sheriff’s Office or checking the court docket. The search portal is free and accessible 24/7. No registration is required. Results are based on publicly available records from the Sheriff’s Office and Circuit Court Clerk.
Official Henrico Inmate Search Portal
Henrico Sheriff Inmate Visitation Rules and Schedules
Virtual visitation is the only option currently available for Henrico Sheriff Inmate families. In-person visits at both Jail West and Jail East remain suspended due to facility upgrades. These include improved ventilation, added sanitation stations, and staff training on health protocols. Once resumed, in-person rules will be posted on the inmate services page. Virtual visits require online registration, scheduled time slots, and a valid government-issued photo ID. Sessions use encrypted video conferencing for privacy and security. Each visit lasts up to 30 minutes. Families can schedule visits Monday through Sunday between 9:00 a.m. and 4:00 p.m. Only approved visitors may join. Minors must be accompanied by an adult. All conversations are monitored and recorded.
How to Register for Virtual Visits
- Visit the Henrico Sheriff’s inmate services webpage
- Create an account using your email and photo ID
- Search for the inmate by name or booking number
- Select an available time slot
- Join the session at the scheduled time using a computer or mobile device
Sending Money to a Henrico Sheriff Inmate
Families can add funds to an inmate’s commissary account at two locations. At Jail West (4301 East Parham Road), cash, certified checks, or money orders are accepted Monday through Friday from 7:30 a.m. to 3:30 p.m. At Jail East (17320 New Kent Highway), the same payment methods are accepted from 8:00 a.m. to 3:45 p.m. on weekdays. Deposits post within one business day. Funds can be used for snacks, hygiene items, and limited phone credits. Online deposits are not currently supported. Always include the inmate’s full legal name and booking number on all payments. Personal checks are not accepted. Refunds require a written request to the Sheriff’s Office.
| Facility | Address | Hours | Accepted Payments |
|---|---|---|---|
| Jail West | 4301 East Parham Road | 7:30 a.m. – 3:30 p.m. (Mon–Fri) | Cash, Certified Check, Money Order |
| Jail East | 17320 New Kent Highway | 8:00 a.m. – 3:45 p.m. (Mon–Fri) | Cash, Certified Check, Money Order |
Mailing Letters and Packages to Inmates
All mail must include the inmate’s full legal name and booking number. Send correspondence to: Henrico County Sheriff’s Department, 4301 East Parham Road, Henrico, VA 23228-9768. Letters and photos (no larger than 4×6 inches) are allowed. Prepaid greeting cards are permitted. Do not send food, electronics, weapons, or explicit material. All mail is inspected by staff. Packages containing contraband will be returned or destroyed. Inmates may receive unlimited letters. Legal mail from attorneys is processed separately and opened in the inmate’s presence. Avoid using stickers, glue, or tape on envelopes. Use standard white envelopes for best processing.
Contact Information for the Henrico Sheriff’s Office
The main mailing address is P.O. Box 90775, Henrico, VA 23273-0775. For phone inquiries, call (804) 501-5860. The Sheriff’s direct line is (804) 501-4770. Fax routine matters to (804) 501-4770 and protective order requests to (804) 501-5443. For ADA accommodations, contact Major R. Roane at 804-727-8788. Email inquiries should use the secure portal on the county website. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Emergency calls after hours go to the non-emergency dispatch line. The Sheriff’s Office serves over 330,000 residents across 233 square miles in central Virginia.
Henrico County Jail Facilities: East and West
Henrico County operates two jail facilities. Jail West is located at 4301 East Parham Road, Richmond, VA 23223. It houses male and female inmates and serves as the administrative hub. Jail East sits at 17320 New Kent Highway, also in Henrico County. Both facilities follow strict security and health guidelines. Each has dedicated medical staff, meal services, and recreation areas. Inmates are assigned based on classification, behavior, and space availability. Transfers between facilities occur regularly. Families should confirm location before visiting or mailing. Both jails operate 24/7 with controlled access points. Staff undergo regular training on inmate safety and rights.
Understanding Arrest Records vs. Convictions
A Henrico Sheriff Inmate listing shows an arrest, not guilt. Virginia law protects the presumption of innocence. Booking logs include name, photo, charge, and intake time. They do not show trial results, plea deals, or sentencing. Some charges may be dropped or reduced later. Others result in acquittal. Only the court can confirm final outcomes. Researchers must check the Henrico Circuit Court docket or contact the prosecutor. Misinterpreting arrest data can harm reputations. Always verify legal status before making decisions based on jail records. The Sheriff’s Office cannot provide case dispositions.
How to Request Official Inmate Records
To obtain certified records, submit a formal request to the Henrico Sheriff’s Office. Include the inmate’s full name, booking number, and your contact information. Specify the type of record needed—booking report, release date, or housing history. Requests can be mailed or delivered in person. Processing takes 5 to 10 business days. Fees may apply for copies. Some records are exempt under Virginia’s Freedom of Information Act (FOIA). For court-related documents, contact the Clerk of Circuit Court. The Sheriff’s Office does not handle trial transcripts or sentencing orders.
Frequently Asked Questions About Henrico Sheriff Inmate Services
Many people have questions about how to find, contact, or support someone in Henrico County custody. Below are common concerns with clear, factual answers based on current policies and procedures. These responses reflect the most up-to-date information from the Sheriff’s Office and county resources.
Can I visit an inmate in person right now?
No. In-person visitation at both Jail East and Jail East remains suspended. The Sheriff’s Office is upgrading ventilation systems, adding sanitation stations, and retraining staff on infection control. These changes aim to protect inmates, visitors, and employees. Once completed, new visitation rules will be posted online. Until then, only virtual visits are allowed. Check the official inmate services page for updates. Virtual visits require registration and a valid ID. Sessions are monitored and limited to 30 minutes. This policy may change based on public health guidance.
How long does it take for money to appear in an inmate’s account?
Deposits made in person at Jail West or Jail East appear within one business day. Cash, certified checks, and money orders are accepted during weekday business hours. Include the inmate’s full name and booking number on all payments. Online deposits are not available. Funds can be used for commissary items like snacks, soap, toothpaste, and phone time. Balances carry over if an inmate is transferred. Refunds require a written request. Avoid sending cash through the mail. Use certified checks or money orders for safety.
What happens if I send a prohibited item to an inmate?
All mail is inspected by jail staff. Prohibited items include food, electronics, weapons, drugs, and explicit images. If a package contains banned materials, it will be rejected. The sender will be notified, and the item may be returned or destroyed. Letters with stickers, glue, or tape may be delayed. Photos larger than 4×6 inches are not allowed. Legal mail from attorneys is opened in the inmate’s presence. Repeated violations may result in mail privileges being restricted. Always follow the mailing guidelines to avoid issues.
Can I call an inmate directly?
No. Inmates cannot receive direct phone calls. They may make outgoing calls from approved phones in their housing units. Calls are collect or prepaid through a third-party service. Family members can set up accounts to accept charges. All calls are monitored and recorded. Inmates have limited phone time based on behavior and facility rules. Emergency messages can be relayed through the Sheriff’s Office. For urgent matters, call (804) 501-5860 and ask to speak with a supervisor.
How do I find out if someone has been released?
Use the online inmate search tool to check current status. If the person no longer appears, they may have been released, transferred, or bonded out. The system updates daily but may lag by 24 hours. For confirmation, call the Sheriff’s Office at (804) 501-5860. Provide the full name and date of birth. Release dates are not always predictable due to court schedules or medical holds. Once released, records may be sealed or expunged depending on the case outcome.
Are mugshots public record in Henrico County?
Yes. Mugshots taken during booking are part of the public record. They appear on the inmate search portal and third-party sites. Virginia law allows release of booking photos unless restricted by court order. However, posting mugshots online does not imply guilt. Many charges are later dismissed. Some websites charge fees to remove photos, but the Sheriff’s Office does not control these platforms. If you believe a photo was released in error, contact the records department.
What should I do if I find incorrect information about an inmate?
Contact the Henrico Sheriff’s Office immediately. Provide the inmate’s name, booking number, and details of the error. Common mistakes include wrong charges, release dates, or housing locations. The records unit will investigate and correct verified errors. Allow 3 to 5 business days for updates. For court-related inaccuracies, contact the Circuit Court Clerk. Always keep copies of your communication. False information can affect visitation, mail, or financial transactions.
Official Resources and Contact Details
For the most accurate and current information, always refer to official sources. The Henrico County Sheriff’s Office maintains updated policies on its website. Below are key contacts and links:
- Main Office Phone: (804) 501-5860
- Sheriff’s Direct Line: (804) 501-4770
- ADA Coordinator: Major R. Roane – 804-727-8788
- Mailing Address: P.O. Box 90775, Henrico, VA 23273-0775
- Jail West Address: 4301 East Parham Road, Henrico, VA 23228-9768
- Jail East Address: 17320 New Kent Highway, Henrico, VA 23113
- Visiting Hours (Virtual): Monday–Sunday, 9:00 a.m.–4:00 p.m.